U.S. Bank’s legal ops team leadership — Amy Wagner, Strategic Initiatives Director; Mary Baker, Director of Legal Operations; and Matt Wahlquist, Head of Outside Counsel Management, Pricing & Analytics — are part of a 10-person legal operations team. As such the three are key leaders within the 250-person legal division at U.S. Bank.
The legal ops team partners together across the bank’s law division to execute Diversity, Equity & Inclusion (DEI) programs, including becoming one of 21 pioneering legal organizations to first join Diversity Lab’s Mansfield Rule: Legal Department Edition and a founding law department in the Move the Needle fund. The U.S. Bank Legal Ops team plays a key role in encouraging and supporting its preferred firms to maintain their commitment to diversity and inclusion, no matter whether the economy is up or down.
Natalie Runyon of Thomson Reuters’ Legal Executive Institute sat down with the three to discuss how they adapt their legal operations processes and systems to automate DEI activities while expanding their commitment at the same time. Read their story and learn from their experience.